Terms & Conditions
Welcome to Kavas Jewels. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.
1. General Information
Kavas Jewels is an online jewelry store based in Indonesia. Our products are designed to be hypoallergenic and made from high-quality materials including 18K gold-plated and 925 sterling silver.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website signifies your acceptance of any changes.
2. Orders & Payments
All prices listed on our website are in Indonesian Rupiah (IDR) unless otherwise stated.
We accept payments via bank transfer, credit card, e-wallets, and TransferWise. Orders will only be processed once payment has been confirmed.
3. Shipping & Delivery
We currently ship to Indonesia and Singapore.
Orders are processed within 1–2 business days after payment confirmation.
Domestic shipments are sent via TIKI, while international orders to Singapore are handled by Rayspeed.
Delivery times may vary depending on location and courier service.
Kavas Jewels is not responsible for delays caused by courier services or customs processes.
4. Product Information
We make every effort to ensure that product descriptions, images, and details on our website are accurate. However, slight variations in color or texture may occur due to lighting or screen settings.
5. Warranty & Care
Our jewelry comes with a limited warranty that covers manufacturing defects and material issues.
This warranty does not cover:
Lost items
Scratches or damage from normal wear and tear
Improper use or storage
Modifications made by third parties outside of Kavas Jewels
For detailed warranty and return instructions, please refer to our Returns & Refund Policy below.
6. Intellectual Property
All content on this website—including text, images, designs, and logos—is the property of Kavas Jewels. Unauthorized use or reproduction is strictly prohibited.
7. Contact
For questions or assistance, please contact us at:
📧 kavasjewels@gmail.com
📱 Instagram DM: @kavasjewels